Frequently asked questions
Answers to common questions about our services, process, and support.
What types of businesses do you work with?
We specialize in helping small and medium-sized businesses in Reading, PA and the surrounding area. Our solutions are tailored for local businesses in manufacturing, logistics, professional services, and more.
How does your process work?
We start with a free consultation to understand your needs. Then, we propose a solution, provide a clear quote, and work closely with you through design, development, and launch. We offer ongoing support after delivery.
How much does custom software cost?
Every project is unique. After our initial consultation, we'll provide a transparent quote that is either fixed, hourly, or a combination of the two. We focus on delivering value and ROI for your business. Check out our pricing page for more information.
Do you offer support after the project is complete?
Every build includes a 30-day warranty — if something we built breaks in the first 30 days, we fix it free. After that you have three options:
- Ongoing Care retainer — $1,500/month for 10 hours of changes, content updates, and monitoring.
- Hourly — $175/hour, billed by the quarter-hour, no minimum.
- Full DIY — you own the code and run it yourself. Valid if you have technical staff.
We don't offer free post-launch support outside the 30-day warranty. See After launch for the full breakdown.
Can you integrate with our existing systems?
Absolutely. We have experience integrating with accounting, inventory, CRM, and other business systems to streamline your operations.
How do I get started?
Just contact us to schedule your free consultation. We'll guide you through every step.
Still have questions?
Book a free consultation and we'll walk you through it, or see our transparent pricing.